Is delivery instant?
Yes, as soon as your payment has confirmed hit us on live chat to claim your product.
Do you beat other gold shops prices?
Yes, we do. Hit us on live chat with a proof of that they are selling cheaper than us and we will beat it.
Do I need to submit ID/receipt when purchasing?
We dont require ID or any other kind of verification if you order through G2a or Bitcoins. If you use paypal directly or Cards, to avoid any kind of fraud and make it safer for you we require ID depending on how much you are purchasing. Contact our live chat for more details.
Why is there potentially an additional cost when buying gold at checkout?
Some payment methods like paypal/credit & debit cards have a small fee when purchasing.
What are my risks of bans?
We have never heard of a customer who was banned after buying, selling or swapping gold with us. We have our ways to make our trade safer.
How do I contact livechat?
Click the giant chat bubble in the bottom right, if you don’t see it try a different browser, if you still don’t see it your probably banned for the livechat and can appeal this via email: [email protected] .
How do I contact the owner?
through this emaill adress: [email protected]
How are you able to pay for runescape gold?
Bitcoins or paypal.
I sold gold to you guys and haven’t got paid yet, where is my money?
This will never happen. Once you have traded us your gold we will be sending your payment instantly. If you’re selling for paypal it can take 1-3 minutes for you to see your payment at your sumary. If you are selling for bitcoins it can take a few hours to confirm the payment, but you will still see it in your wallet.
Do you buy accounts?
No, we dont.
Do you offer bulk discounts?
Yes, contact livechat.
Do you keep/sell any of my information that I put on this site?
Is my information safe to input on goldtoscape.com?
Yes, all information is encrypted once you enter it.
Can I get a coupon code?
Ask the livechat if there currently are any active coupons available!
Where are you based?
We are based in Brazil.
What language should i use to speak to you on live chat?
We are the only gold shop to offer you support with 3 different languages: English, Spanish and Portuguese.